Confluence page recommendations in JIRA ticket

Stephen Lawrence_fe58zy

I'm sure that JIRA tickets used to show confluence (knowledge base) page recommendations (i.e.  when a ticket was raised JIRA would show confluence pages that were most apt for resolving the issue).

This feature has disappeared.  Can someone advise how to set this up again?  or has it been removed purposely by Atlassian..  in which case, can we have it back!

Many thanks

Stephen

Brant Schroeder

@Stephen Lawrence you can use this guide to setup a Confluence knowledge base.  It sounds like yours was just disconnected.

https://support.atlassian.com/jira-service-management-cloud/docs/set-up-a-knowledge-base-so-customers-can-serve-themselves/