We have a problem, our desk is down for hours now and nobody answers our ticket!
https://docudesk.atlassian.net
what can we do?
well I checked status.atlassian.com and don't seen any reported issues for JSM. If you are still seeing this be sure to check multiple browsers (don't suspect this is the issue though) and then reach out to Atlassian Support.
yes, everything looks good on the support page.
Atlassian does not answer to our ticket - for hours ....
we tried also other browsers, you can see it byself clicking here:
i suspect there is something not right w/ your account or billing. Did you open the ticket as a high priority?
I checked w/ some Atlassian colleagues and they confirmed my suspicion that you had a trial that has expired. Atlassian Support will ultimately get back with you on this.
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