JEMH velocity template - get custom field value

Question

I thought this would be simple, but a custom fields value will not display in the template.

I've attempted:

$issue.getCustomFieldValue('customfield_###)

#set( $test = $customFieldManager.getCustomFieldObject("customfield_###"))
#if($issue.getCustomFieldValue($test))
$stringUtils.leftPad($test.name, $padSize): $issue.getCustomFieldValue($test)
#end

with no luck. I've reviewed https://docs.atlassian.com/software/jira/docs/api/8.5.4/ but am still not able to render the custom field value. The custom field itself displays all the project roles of a project, so it's always populated.

Mike Harrison · Answer

Hi Raynard,

For custom fields with simple string values, something like this should render:

$issue.getCustomFieldValue('customfield_10200')

or

#set($cf = $customFieldManager.getCustomFieldObject('customfield_10200'))
$cf.getValue($issue)

Please ensure that the custom field ID in your template is correct. Also, if you are using this template in an issue workflow post-function, make sure that the notification post-function is ordered to fire after re-indexing has occurred.

You can break your template down in order to debug it:

#set ($cfId = 'customfield_10200')
#set($cf = $customFieldManager.getCustomFieldObject($cfId))
#if ($cf)
    Found custom field $cf.getName()
    #set ($cfVal = $cf.getValue($issue))
    #if ($cfVal)
        It has value: $cfVal
    #else
        It has no value
    #end
#else
    No custom field found for ID: $cfId
#end

Boris Berenberg - Atlas Authority · Answer

We make picking custom fields in templates super easy in Notification Assistant for Jira you can see an example at https://atlasauthority.atlassian.net/wiki/spaces/NAFJ/pages/1344667725/Create+Email+Template