Hi Community,
How can i remove the None option to select the urgency field.
@Rodriguez, Jhon Ronald -
Unfortunately, you cannot remove "None" option. In Jira, "None" is an internal representation of NULL or Blank value for a drop-down list field. You only options are -
1) Change the dorpdown select field to a checkbox select field.
2) Make the field required and set a default value for the field.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
thanks for your favorable suggestion.
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