Import the server certificate

Question

After importing our global certificate and running the Keytool command as recommend per documentation, at the end running the process, I recieved a confirmation "Certificate was added to the keystore".  But, below that, there is another message stating. "Keytool error:

Please see attachment

Bastian Stehmann · Answer

If you run this command from "c:\program files\atlassain\jira\jre\bin" , it should work, you are just in the wrong sub-folder.

Michael Baguio · Answer

Can you send me documentation on how to add the java bin directory to modify my current path or can you send me the command you think is correct.

Bastian Stehmann · Answer

Hi @Michael Baguio ,

It seems that your Java bin directory is not included in your path, so the command line can not find the key tool. You can either add the bin directory to the path or switch to that directory and run the command again.