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JSM Next-GEn | Transferring automation legacy to new automation

Rodriguez, Jhon Ronald

Hi Community,

how can I transfer my 1 legacy automation to new automation? jj ss.JPG

Accepted answers

Alexis Robert

Hi @Rodriguez, Jhon Ronald ,

I think this rule should do the same are your legacy rule :

Screenshot 2021-02-25 at 14.06.16.png

Let me know if this helps,

--Alexis

All comments

Alexis Robert

Hi @Rodriguez, Jhon Ronald ,

I think this rule should do the same are your legacy rule :

Screenshot 2021-02-25 at 14.06.16.png

Let me know if this helps,

--Alexis

Rodriguez, Jhon Ronald

Thanks pal. Will try this 1st to my test env

Rodriguez, Jhon Ronald

Here is my error.

jc error.JPG

Alexis Robert

Hi @Rodriguez, Jhon Ronald ,

I think you're just missing something on the Trigger step : as shown on your screenshot, you can check the box at the bottom where it says "Run a JQL ...".

You will have to provide the following JQL :

status = "Waiting for customer"

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