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"This site can’t provide a secure connection" when try to download built artifact from Downloads

Ivan Belyakov

When I click on the build artifact that I uploaded to Downloads as a result of Pipelines build, I can't download it and get the below error

This site can’t provide a secure connection

bbuseruploads.s3.amazonaws.com sent an invalid response.

ERR_SSL_PROTOCOL_ERROR"

Bitbucket_download_failure_2021-02-25 10-15-22.png

How can I fix it?

Accepted answers

Ivan Belyakov

Internet provider blocked the URL of build artifact. So VPN solved the issue.

All comments

Gonchik Tsymzhitov

Hi @Ivan Belyakov !

ooops, looks like better to raise to https://support.atlassian.com/contact/#/

Something wrong with artifact location.

And, as I see no know incidents https://bitbucket.status.atlassian.com/

Ivan Belyakov

Hi @Gonchik Tsymzhitov , I created a ticket. Thank you for support!

Ivan Belyakov

It turned out that my internet provider blocked the address of artifact location. Normally I can expect such things to happen and try using VPN, I did not expect it while working within the same web site.
So VPN solved the issue.

Ivan Belyakov

Internet provider blocked the URL of build artifact. So VPN solved the issue.

Ellite Hanry

The error Secure Connection Failed arises when Firefox cannot establish a secure connection with a website. This error is also known as this site can’t provide a secure connection, typically caused by an issue with the website’s SSL certificate or a mismatch in encryption algorithms and protocols. It should be noted that this is a Firefox-only error that does not exist in any other web browser. There are different causes for the error to occur, which are as follows:-

1) SSL Certificate issues

2) Encryption Protocol Mismatch

3) Network Connectivity Problems

4) Browser Configuration or Add-ons

5) Firewall or Security Software Interference

Their different ways to fix the error which you need to understand properly in detail and as I found the helpful resource article for the error solution at:- https://cheapsslweb.com/blog/secure-connection-failed-firefox/.

Hope it helps!

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