communication between users based on Jira service management?

corobot.dev

I knew the basic process about Jira service managements question.

 

that is,

Customer registers a question

and then inside agents handle the issue as Queues

 

But I want a little different process.

Customer registers a question

and other user (Unspecified) also register answer for that

 

Can I do it with Jira service management?

 

Kat Warner

Jira Service Management does not have any functionality that allows customers/portal-users to communicate with each other publicly.