Atlassian Access uses a different billing model from other Atlassian cloud products. Atlassian Access is billed per organization. You will only pay once per each unique billable user in your organization, regardless of the number of Atlassian cloud products they have access to. Only users who have access to a product supported by Atlassian Access will count towards your bill.
If the company have okta, it's necesarry to add Atlassian acces or directly i can connet with my jira server management
In my case if i have 10 agent configurate on jira server management, but the companny have 1000 employes
Case Pay 01: Only 10 agent service management
Case Pay 02: 1000 employes use the portal to registrarte the tickets