Can i get the reminder on slack when a P1 or P2 ticket is not escalated from Service Desk board ?
@pushpi.sardana - can you rephrase your question?
You can install the Jira Cloud for Slack app in your Slack workspace, then connect your Jira Cloud instance. You can configure the app to notify you (or a specific #channel) about all issues created, or a subset, by configuring the app.
Hope that helps!
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