Can I create a second Portal?

Kelly Wehbi

Hi there,

I currently have a Service Desk Portal that I'm effectively using as the customer-facing side of a support product that we offer. I'd also like to utilize it for true technical support and knowledge management for our development team. However, I need to have the page branded differently for the two, so it's not as simple as just creating a separate Service Project.

Is there a way to add a second, unique Portal to my account? Or would I have to purchase a totally new account/license?

Thanks!

Mikael Sandberg

Natively in Jira you cannot have multiple portals on a single instance. But you could do it if you use an app like Refined for Jira Cloud or as you mentioned by having separate instances.