Is it possible to transition an issue using script post function in Create Transition

Question

I want to transition an issue to a particular status.  This execution is condition based. When an issue of a particular issue type is created, it is in "Open State". I want that if an issue of this particular issue type is created and condition is satisfied, the issue must be transitioned from "Open" to "In Analysis" state. I tried to do it via Script Post function and Script Listener using below code, but it did not work.

def actionId = 281
TransitionOptions skipConditions = new Builder().skipPermissions().skipValidators().skipConditions().build();
transitionValidationResult = issueService.validateTransition(technicalUser, issue.id, actionId,new IssueInputParametersImpl(),skipConditions)
if (transitionValidationResult.isValid()) {
transitionResult = issueService.transition(technicalUser, transitionValidationResult)
}

Any help would be appreciated.

Nic Brough -Adaptavist- · Answer

You could try it as a listener - catch the create event, interrogate the data in the event and trigger a second transition.

SWAPNIL SRIVASTAV · Answer

Hello Nic Brough,

Thank you for the response.

I am aware that the "Fast-track transition feature" can be used but I cannot use it for this requirement because, the transition has to be performed by a different user and not the current user and we do not have a provision to set user here.

Hence, could you kindly let me know how to achieve this.

Nic Brough -Adaptavist- · Answer

No, you can't execute another transition while there is one in progress.  Not with that approach anyway, your code needs to be a lot more clever than that, otherwise you end up in a situation where an issue has two status and no way of knowing which one it should be landing in.

Scriptrunner has a function that handles it right though.  Have a look at "fast track transitions" under https://scriptrunner.adaptavist.com/latest/jira/builtin-scripts.html