GIT LFS- fatal: the remote end hung up unexpected

Question

Hi,

we are facing an issue when checking out branches of a git repository hosted on the bitbucket cloud instance

Cloning into 'MFS999PF'...
remote: Counting objects: 53, done.
remote: Compressing objects: 100% (50/50), done.
remote: Total 53 (delta 5), reused 0 (delta 0)
Receiving objects: 100% (53/53), 6.59 KiB | 249.00 KiB/s, done.
Resolving deltas: 100% (5/5), done.
fatal: the remote end hung up unexpectedly
warning: Clone succeeded, but checkout failed.
You can inspect what was checked out with 'git status'
and retry with 'git restore --source=HEAD :/ '

we already tried "git restore --source=HEAD :/ '" without success (same error)

It's a repository containing LFS and it seems that the issue is around this feature as we do not have any problems cloning/checking-out any other repositories.

The error appears between January the 14th and the end of january, before this date checking-out branches was working fine and nothing was changed on the client computer during this period.

Does anything change on the cloud instance on these dates ?

We used git 2.30.1

If anybody can help...

Thanks

Neovia-IT Administrator · Answer

Hi @Theodora Boudale ,

We re-installed the latest version of git and by running git commands without using gitExtension, we can't retrieve projects that are in Git LFS on a machine. But we manage to retrieve the repositories on others.

Thanks and Regards

Theodora Boudale · Answer

Hi @Neovia-IT Administrator ,

Thank you for the info.

It seems strange that you get no output at all from the commands git lfs version and also git lfs install. This sounds like an issue with the local installation, my suggestion would be to try uninstalling Git Bash and install it again, and then try to install LFS again with git lfs install.

You mentioned that you use gitExtension, do you mean this tool http://gitextensions.github.io/ ?

I am not sure how this works with LFS, and whether it uses the LFS installation of your system or if there is an embedded version of Git LFS that comes with the tool. In the first case, if reinstalling Git Bash and Git LFS solves the issue from Git Bash, it will most likely solve it for gitExtension as well. If gitExtension uses some embedded version of Git LFS, you can look into whether it's possible to remove and reinstall that as well.

Kind regards,
Theodora

Neovia-IT Administrator · Answer

1. I checked the properties details by this path "C:\Program Files\Git\mingw64\bin\git-lfs.exe" (Windows)

2/ 3 - I use gitExtension but tested with gitBash for Windows.

Thanks and Regards