Resolved by or Closed by Field

Question

Hello,

I am using a next gen project within Jira SM. I am attempting to see how many issues each of my agents resolved on a monthly basis but am unable to find a "resolved by" or "closed by" field. I have tried creating custom fields, then creating a rule in the workflow but am unable to get the data I am looking for. This is the approach I took when looking to create a resolved time stamp field.

Does anyone have a solution to this?

Thank you!

Ajay _view26_ · Answer

@Neil Tansey , unfortunately yes.

Neil Tansey · Answer

Hi @Ajay  _view26_ ,

Thank you for the welcome! So to confirm, it is not possible to view how many tickets were closed by a person in a time range without a 3rd party app?

Ajay _view26_ · Answer

Hi @Neil Tansey

Welcome to the Atlassian community :)

For Service Management reports it’s possible to create reports for issues Created/Resolved, however only based on time series

Its currently not possible to create custom ones.

You can have a look at Marketplace Apps which satisfy the reporting use-case