Jira Applications are not working on Single Domain

Ravinderpal Singh_andbt0

Hi, 

I have installed Jira Software Server, Jira service Desk Server  & Jira Confluence Server With Script on GCP Server. These all installed on Same server , I am much comfortable with the following structure (1) and I don't want to use the (2) one. Error msg which is receibed "https://prnt.sc/z1tclw"

(1)
jira.mydomain.com  ---->jira Software Server
jira.mydomain.com/servicedesk --- > jira Service Desk Server
jira.mydomain.com/confluence  --> jira Confluence Server 

(2)  
jira.mydomain.com/jira  ---> jira Software Server
jira.mydomain.com/servicedesk --- > jira Service Desk Server
jira.mydomain.com/confluence  --> jira Confluence Server .


My Apache Vhost :-   

<IfModule mod_ssl.c>
<VirtualHost *:443>
ServerName jira.mydomain.com
ServerAdmin webmaster@localhost
# DocumentRoot /var/www/html
########################################
ServerSignature Off
ProxyRequests Off
ProxyVia Off
ProxyPreserveHost On
<Proxy *>
Require all granted
</Proxy>

############=Jira=Software=##########################
ProxyPass / http://localhost:8100/jira
ProxyPassReverse / http://localhost:8100/jira

###########=Jira-Service-Desk=###################
# JIRA Service Desk :

ProxyPass /servicedesk http://localhost:8200/servicedesk
ProxyPassReverse /servicedesk http://localhost:8200/servicedesk
###########=Confluence-Server=###################
#Want to setup Confluence Server With this domain

ProxyPass /confluence http://localhost:8090/confluence
ProxyPassReverse /confluence http://localhost:8090/confluence

#############################################
ErrorLog ${APACHE_LOG_DIR}/error.log
CustomLog ${APACHE_LOG_DIR}/access.log combined

#ServerSignature Off

SSLCertificateFile /etc/letsencrypt/live/jira.mydomain.com/fullchain.pem
SSLCertificateKeyFile /etc/letsencrypt/live/jira.mydomain.com/privkey.pem
Include /etc/letsencrypt/options-ssl-apache.conf
</VirtualHost>
</IfModule>

& My Server.xml File is:- 

=======Jira-Software-Server====================
<?xml version="1.0" encoding="utf-8"?>
<!--
Licensed to the Apache Software Foundation (ASF) under one or more
contributor license agreements. See the NOTICE file distributed with
this work for additional information regarding copyright ownership.
The ASF licenses this file to You under the Apache License, Version 2.0
(the "License"); you may not use this file except in compliance with
the License. You may obtain a copy of the License at

http://www.apache.org/licenses/LICENSE-2.0

Unless required by applicable law or agreed to in writing, software
distributed under the License is distributed on an "AS IS" BASIS,
WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
See the License for the specific language governing permissions and
limitations under the License.
-->
<Server port="8005" shutdown="SHUTDOWN">
<Listener className="org.apache.catalina.startup.VersionLoggerListener"/>
<Listener className="org.apache.catalina.core.AprLifecycleListener" SSLEngine="on"/>
<Listener className="org.apache.catalina.core.JreMemoryLeakPreventionListener"/>
<Listener className="org.apache.catalina.mbeans.GlobalResourcesLifecycleListener"/>
<Listener className="org.apache.catalina.core.ThreadLocalLeakPreventionListener"/>

<Service name="Catalina">
<!--
==============================================================================================================
DEFAULT - Direct connector with no proxy for unproxied access to Jira.

If using a http/https proxy, comment out this connector.
==============================================================================================================
-->

<!-- Relaxing chars because of JRASERVER-67974 -->
<!--
<Connector port="8100" relaxedPathChars="[]|" relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;"
maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false"
maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="8443"
acceptCount="100" disableUploadTimeout="true" bindOnInit="false"/>
-->

<!--
==============================================================================================================
HTTP - Proxying Jira via Apache or Nginx over HTTP

If you're proxying traffic to Jira over HTTP, uncomment the below connector and comment out the others.
Ensure the proxyName and proxyPort are updated with the appropriate information if necessary as per the docs.

See the following for more information:

Apache - https://confluence.atlassian.com/x/4xQLM
nginx - https://confluence.atlassian.com/x/DAFmGQ
==============================================================================================================
-->

<!--
<Connector port="8100" relaxedPathChars="[]|" relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;"
maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false"
maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="8443"
acceptCount="100" disableUploadTimeout="true" bindOnInit="false" scheme="http"
proxyName="<subdomain>.<domain>.com" proxyPort="80"/>

-->
<!--
==============================================================================================================
HTTPS - Proxying Jira via Apache or Nginx over HTTPS

If you're proxying traffic to Jira over HTTPS, uncomment the below connector and comment out the others.
Ensure the proxyName and proxyPort are updated with the appropriate information if necessary as per the docs.

See the following for more information:

Apache - https://confluence.atlassian.com/x/PTT3MQ
nginx - https://confluence.atlassian.com/x/DAFmGQ
==============================================================================================================
-->

<Connector port="8100" relaxedPathChars="[]|" relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;"
maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false"
maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="8443"
acceptCount="100" disableUploadTimeout="true" bindOnInit="false" secure="true" scheme="https"
proxyName="abc.mydomain.com" proxyPort="443"/>

<!--
==============================================================================================================
AJP - Proxying Jira via Apache over HTTP or HTTPS

If you're proxying traffic to Jira using the AJP protocol, uncomment the following connector line
See the following for more information:

Apache - https://confluence.atlassian.com/x/QiJ9MQ
==============================================================================================================
-->

<!--
<Connector port="8009" URIEncoding="UTF-8" enableLookups="false" protocol="AJP/1.3"/>
-->

<Engine name="Catalina" defaultHost="localhost">
<Host name="localhost" appBase="webapps" unpackWARs="true" autoDeploy="true">

<Context path="/jira" docBase="${catalina.home}/atlassian-jira" reloadable="false" useHttpOnly="true">
<Resource name="UserTransaction" auth="Container" type="javax.transaction.UserTransaction"
factory="org.objectweb.jotm.UserTransactionFactory" jotm.timeout="60"/>
<Manager pathname=""/>
<JarScanner scanManifest="false"/>
<Valve className="org.apache.catalina.valves.StuckThreadDetectionValve" threshold="120" />
</Context>

</Host>
<Valve className="org.apache.catalina.valves.AccessLogValve"
pattern="%a %{jira.request.id}r %{jira.request.username}r %t &quot;%m %U%q %H&quot; %s %b %D &quot;%{Referer}i&quot; &quot;%{User-Agent}i&quot; &quot;%{jira.request.assession.id}r&quot;"/>
</Engine>
</Service>
</Server>

mogavenasan

Hi @Ravinderpal Singh,

Which URL is not working? All of them? Can you try adding a trailing slash as per:

ProxyPass / http://localhost:8100/jira/
ProxyPassReverse / http://localhost:8100/jira/

Additionally, can I know if you have installed Jira Software and Jira Service Desk separately?