Regarding server to cloud migration

mgl_support

Hi Team,

 

We would need support to migrate our existing Jira software hosted in server to Cloud. We have already done partly. But we have doubts in a few things.

 

1. User login issues from server to cloud.

 

Moreover, our existing Jira software expires on Feb-11 and we need to extend it for 10 days to complete the migration process.

EDIT: Section removed by moderator

Earl McCutcheon

Hello @mgl_support ,

Thanks for reaching out and I see that you have already reached out to and got in contact with a  Cloud Migration Manager  via Atlassian in the request:

• https://getsupport.atlassian.com/servicedesk/customer/portal/49/MOVE-17208

I just wanted to give you a heads up that I have scrubbed the personal information and account details from your original post so it is not visible in the public forum.

If anyone else finds this with a similar question please reach out to us through https://support.atlassian.com/contact and select "Migration Support" and we can assist with defining a migration path.

Regards,
Earl