Add more info in Customer email.

Question

Hi Guys,

Is there an option to add data fields to customer emails, currently it shows:

"User shared this with your organization.

View the request and set notifications on to get further email alerts."

I would like to add data fields like "issue.description".

Can any one help I am new this.

Rahesh Ramachandran · Answer

Thanks I got it.

Jack Brickey · Answer

You have a few options of what you can add to your Customer notifications. Go to project settings > customer notifications. Find the notifications that you wish to change and click edit. You can click on the Variable drop down and insert various fields.