Please help me with finding the active agents account in JSD.
Go to admin > user management and search for users with JSM product access. You must have Jira admin permissions not just project permissions.
@Mohan S
In addition to what @Jack Brickey mentioned, you can also go to Jira Administration > Applications screen, then access Versions and Licenses section. In there, there will be a hyperlink for admin to see all users who have been assigned with agent license. To access this area you must also have Jira admin permission.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
Thanks!
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