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Backlog not working after Trello to Jira migration

Rahul_g1kmoq

I have migrated the from Trello to Jira. All the cards are visible on board.

But, I want to create a sprint board and when I enable the Sprint option from (project features) all the issues disappear from the board and are only visible in issues and not in backlog.

Due to which I am not able to create a sprint as any new issue also goes to directly to issue tab and does not stay in the backlog section.

Accepted answers

Jack Brickey_h10pa4

My suspicion is that the statuses the issues are in are not reflected in the board. However it also appears you are using a NExt-gen project. What status are the issues in? Are these statuses reflected on the board?

All comments

Jack Brickey_h10pa4

Rahul_g1kmoq

Yes, I am using the NExt-gen project. Also, the status of all the issues is backlog.

Rahul_g1kmoq

It seems there is some issue with my workflow. Everything is going to Backlog. But even then all the tasks are not getting displayed in the backlog but in issues.

Jack Brickey_h10pa4

first are you using Next-gen project or is this Classic? NG will clearly indicate such in the bottom left corner. What shows in the backlog is based on the status. Compare the statuses of two issues, one showing in the backlog and one that is only in Issues. What are the results?

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