nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Jira Reports

Bar Abergel

Hello, guys!

is there a way to check how many tickets were open via:

1. Customer Portal

2. Email request

3. API

I want to check which way is more convenient for our customers.

thanks!

Accepted answers

Jack Brickey

Yes. You can use the request-channel-type in a JQL and you can also use this in various Gadgets in a dashboard.

All comments

Jack Brickey

Yes. You can use the request-channel-type in a JQL and you can also use this in various Gadgets in a dashboard.

Bar Abergel

Thank you!!!

Bar Abergel

Which Gadget you think will fit the best?

Jack Brickey

I probably would look at pie chart. Also see if the two dimensional gadget supports the request-channel-type. That would be nice to see the count by channel vs. status.

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