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Getting error on 5th user to a project with free plan

Muhammad Faisal_fyzlw6

Hi,

The free tier supports upto 10 users but when adding 5th user to a project getting error.

Thanks,

Accepted answers

Ste Wright

Hi @Muhammad Faisal

What error are you receiving?

Just to confirm, if this is Jira Cloud there is a 10 user limit - but if this is Jira Service Management, there is a 3 agent limit. You might have gone over your agent limit in this instance.

See more on Free product limits on this page.

Ste

All comments

Ste Wright

Hi @Muhammad Faisal

What error are you receiving?

Just to confirm, if this is Jira Cloud there is a 10 user limit - but if this is Jira Service Management, there is a 3 agent limit. You might have gone over your agent limit in this instance.

See more on Free product limits on this page.

Ste

Muhammad Faisal_fyzlw6

Thanks yes its Jira Service management not Jira cloud.

Liron

So yes as mentioned JSM has a free tier limit of 3 agents.

Liron

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