Automation for Jira rule will not enable

Question

Hi,

I've written a new rule (if it matters it uses regex to check the summary text of a Jira) but if it's enabled it won't save (spinning wheel) and when I disable it, while it will save my changes, I can't enable it from the dashboard.

I click on the green button, it flashes on for a second, and then goes back to disabled. I have no idea why this is happening but it's incredibly frustrating.

Thanks,

Lee

Lee Cash_bhseci · Accepted Answer

Answering my own question here but this is more for posterity and for any other people who may encounter this issue. I would also love to hear from the developers of the app to confirm my theory! :)

I started to rebuild the rule from scratch (as it was working at one point) and it turns out that when I added a third if/else regex check, the problem occurred. Maybe my rule became too complex and ran out of memory? My regex may also have been grossly inefficient and could have hit a timeout of some sort. I'm not sure. I've asked my JaaS admin to provide me with logs to see if anything turns up.

I fixed it by changing ^(?!MyText).+ to ^((?!MyText).)*$

Both expressions look for the absence of a certain string of text at the start of the summary text. The former version, however, is problematic when added multiple times in an if/then else statement.

Hope this helps someone!

Lee