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Can auto create a issue in JSM from Opsgenie incident?

Jorge Luis Ortiz

I need to auto create a ticket incident/problem from a incident on Opsgenie.

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Pramodh M

Hi @Jorge Luis Ortiz

It is possible. Please follow the documentation here https://docs.opsgenie.com/docs/jira-integration

Thanks,
Pramodh

Jorge Luis Ortiz

@Pramodh M the steps are the same to integrate with Jira Software and Jira Service Management?

Pramodh M

Yes, https://docs.opsgenie.com/docs/jiraservicedesk-integration

In the Jira link, there are screenshots, it could be helpful.

Thanks,
Pramodh

Jorge Luis Ortiz

@Pramodh M thanks!

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