How to Send Approver Note in Approval Email

Question

Hello,

I have added below Screen when an Agent Sends a Ticket/Issue for Approval to the Approver.
In the Approval Email, All Issue Details are sent, But Approver Note is not being sent.
Is there a way, I can Include Approver's Note in The Approval Email?
Approver Note is not available to be added in Insert Variable Page of Customer Notification.

Thanks in Advance for Helping.

Aashutosh.

Dirk Ronsmans · Accepted Answer

Hi @[deleted],

I fear this is not an option with the default notifications. There is a suggestion for it being tracked to allow more variables.

https://jira.atlassian.com/browse/JSDSERVER-4782

If you really need this you can always look towards an Email app such as JIRA Email This Issue or JIRA Enterprise Email Handler.