Hi , I have a problem in jira service management

Question

I already admin on this account and i want to create new customer portal(Help Center) instead of customer portal (Help Center) already built in

and I want to change data inside customer portal (Help Center) already built in and change new data For example " exist diff systems " and change layout and customize portal to be suitable for me

Daniel Ebers · Answer

So let's go back one step for a moment. A Service Management project in Jira brings one portal with it (for example SUPPORT-2345 as an Issue ID of project "support" will cause that there is a customer portal showing up).
That being said, if you want to have a new portal you would need to setup a new Service Management project.

In it, of course you can have your groups (a logical grouping for related request types like everything "dealing with facilities" goes into facility group) along with request types (even new, additional ones) - all as you and your teams need it to provide service to your customers.

The main "help center", though (the ones which redirects your customers into the specific customer portals) as main entry point cannot be duplicated.
It is reachable from: https://YourGreatSiteName.atlassian.net/servicedesk/customer/portals

Does this help?
You also can find further information here.

Yousra tarek · Answer

@Jack Brickey  I saw this article before  but I want to create a new group and add new request outside requests already exist and add my system

Taranjeet Singh · Answer

Yes @Jack Brickey , it has been moved to the right collection now. Not sure who moved it though. It was previously in "Jobs & Careers" group.