When you go to "View and change your Customer Portal announcement." in a projecthow to do change the text in the search box, currently it says "What do you need help with"
I have not seen this as customizable out of the box. Only option I've seen is translating the text to another language.
Translating the text in search box? or the text of the portal?
Both. Here's the link to guide you:
https://confluence.atlassian.com/servicedeskcloud/blog/2017/05/translate-your-customer-portal#:~:text=To%20view%20and%20edit%20your,the%20box%20content%20for%20you.
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