Hi
We are currentely facing the following challange:
Our Jira Server instance ist connected with our Actice Directory. AD ist our user Directory for Jira. As usernames, we use our internal visa. Unfortunately, the visa can be reassigned to other employees a certain time after someone left the company. As Jira remembers usernames of inactive users and recovers an old account when a account with a known username is created, it happens, that new employees, who have a visum the was alredy used before will be assigned with the inactive account. As a result of this, such users will have permission that they should not have and sometime they get mails from observed issues or similar.
To resolve that issue, we could just change the configuration of the user directory and use a unique attribute as username. Unfortunately, this will cause further problems, i.e. lots of filters and boards will have to be changed as a filter that filters for a certain user will no longer work. We have thousands of filters that would need to be updated manually. It is very likely, that changing the usernames uf all users will cause a variety of other problems as well.
Has anyone faced a similar problem before? How have you solved this? I am very thankfull for any idea how to solve this.
