building workflow for questions in confluence

Question

To Whom It May Concern

Hi. I'm nargess and I'm a knowledge management specialist in an IT based organization. i want to learn more about "Questions" Plugin of confluence. can admin build a workflow for questions? I mean that  If admin wants to control questions and answers before releasing, is it possible to build a workflow for this process?

I wish receive a User Guide about this question if it's possible.

thanks a lot.

Sincerely

nargess amin · Answer

thanks a lot. yes I read that document but It didn't help me. i want to control questions and answers before releasing in confluence because maybe some of questions and answers are not useful.

Jaime Capitel · Answer

Hi @nargess amin

Welcome to the Atlassian world!

Have you had a look at the Get Started page in the Questions for Confluence docu?

I'm not an expert in this app, but afaik there are several things that can help control the flow of questions and answers:

* Permissions allow to restrict the usage of questions to certain groups.
* You can also appoint subject matter experts to answer questions on a given topic

Other than that, I don't think that the app ships with a workflow functionality to approve questions and answers before they can be viewed by Confluence users. The idea is more that anybody who has a question can ask it.

Hope that helps!