While commenting back on a ticket, how can we setup a auto populating Signature in the comment?

Question

Daniel Ebers · Answer

Hi jibran.munshi@vistaprint.com

in case the signature is a static one and explains, for example, some legal information/disclaimer you could add it to the template reachable from "customer notifications" from Jira Service Management:

https://confluence.atlassian.com/confeval/jira-service-management-evaluator-resources/jira-service-management-edit-customer-notifications

and:

https://support.atlassian.com/jira-service-management-cloud/docs/change-the-look-and-feel-of-customer-notifications/

Regards,
Daniel

gugliyanikhilesh · Answer

Hi jibran.munshi@vistaprint.com ,

When it comes to agent signatures, Canned Responses can be used.

You can create a signature template and use it while commenting.

Please refer : Canned Responses