Hi, after upgrade the UpRaise from version 4.5 to version 5, there have few users get spam by below email. Anyone know what is it? And how can I stop it?
@Yew Teng Ui this is Anand from Team UpRaise.
We are aware of this issue & are already investigating the root cause. Until a fix is live, here's what your teammates can do.
For any further help, do reach out on our service desk - https://amoeboids.com/atlassian-apps/supportBest,Anand
Hi Anand,
Thanks for the reply.
I have more than 700 user using the UpRaise, I don't think one by one change the setting is a good option.
May I know this bug only happening on version 5.0.2?
If I revert back to version 5.0.0 or 5.0.1 it still will have the bug?
@Yew Teng Ui yes the bug is there from V 5.0.0 onwards. We are doing additional logging in V 5.0.3 to find out the root cause. V 5.0.3 will be live tomorrow.
Until then, here is the database script to stop the notification for all your users.
INSERT INTO public."AO_EB0AB3_UP_EVENT_UNSUB"("EVENT_ID", "NOTIFICATION_TYPE", "USER_ID", "CREATED", "CREATED_BY", "MODIFIED", "MODIFIED_BY")SELECT 11, 1, u."ID", now(), 'System', now(), 'System' FROM public."AO_EB0AB3_UP_USERS" u LEFT JOIN public."AO_EB0AB3_UP_EVENT_UNSUB" e ON u."ID" = e."USER_ID" WHERE e."USER_ID" IS NULL AND u."STATUS" = 0;
This is the syntax for postgres, you may want to modify a bit depending on your database.Let us know how it goes.
Best,Anand
Hi @Anand Inamdar_Amoeboids
Thanks for the query, has been run it on the database and its work.
Hope there will have a permanent solution ASAP.
2021-02-16 11:52:59,668+0800 http-nio-8081-exec-43 DEBUG anonymous 712x230914x6 - 10.0.14.42 /rest/api/2/issue/VIECIT-73 [c.a.a.s.p.dao.directory.UserDaoImpl] Logging history json {"value":[{"field":"role","old":[{"id":7,"name":"NO_ACCESS","label":"No Access"}],"new":null}]}2021-02-16 11:52:59,684+0800 http-nio-8081-exec-43 DEBUG anonymous 712x230914x6 - 10.0.14.42 /rest/api/2/issue/VIECIT-73 [c.a.a.s.directory.impl.AbstractUserServiceImpl] java.lang.Throwable: sendProfileEditedNotification: Logging stack trace to debug user update historyat com.amoeboids.apps.service.directory.impl.AbstractUserServiceImpl.sendProfileEditedNotification(AbstractUserServiceImpl.java:907)at com.amoeboids.apps.service.directory.impl.AbstractUserServiceImpl.update(AbstractUserServiceImpl.java:884)at com.amoeboids.apps.service.directory.impl.AbstractUserServiceImpl.update(AbstractUserServiceImpl.java:803)at com.amoeboids.apps.server.jira.events.UserEventListener.updateUser(UserEventListener.java:93)at com.amoeboids.apps.server.jira.events.UserEventListener.userUpdatedListener(UserEventListener.java:54)at sun.reflect.GeneratedMethodAccessor434.invoke(Unknown Source)at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)at java.lang.reflect.Method.invoke(Method.java:498)at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:42)at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.lambda$null$0(AsynchronousAbleEventDispatcher.java:37)at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:85)at com.atlassian.event.internal.LockFreeEventPublisher$Publisher.dispatch(LockFreeEventPublisher.java:220)at com.atlassian.event.internal.LockFreeEventPublisher.publish(LockFreeEventPublisher.java:96)at com.atlassian.crowd.core.event.DelegatingMultiEventPublisher.publish(DelegatingMultiEventPublisher.java:24)at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.storeUserAttributes(DirectoryManagerGeneric.java:437)at com.atlassian.crowd.manager.application.ApplicationServiceGeneric.storeUserAttributes(ApplicationServiceGeneric.java:656)at com.atlassian.crowd.embedded.core.CrowdServiceImpl.setUserAttribute(CrowdServiceImpl.java:333)at com.atlassian.crowd.embedded.core.CrowdServiceImpl.setUserAttribute(CrowdServiceImpl.java:324)at com.atlassian.jira.security.login.LoginStoreImpl.setLong(LoginStoreImpl.java:132)at com.atlassian.jira.security.login.LoginStoreImpl.recordLoginAttempt(LoginStoreImpl.java:47)at com.atlassian.jira.security.login.RecoveryLoginStore.recordLoginAttempt(RecoveryLoginStore.java:60)at com.atlassian.jira.security.login.LoginManagerImpl.recordLoginAttempt(LoginManagerImpl.java:340)at com.atlassian.jira.security.login.LoginManagerImpl.onLoginAttempt(LoginManagerImpl.java:222)at com.atlassian.jira.security.login.JiraElevatedSecurityGuard.onSuccessfulLoginAttempt(JiraElevatedSecurityGuard.java:30)at com.atlassian.seraph.filter.PasswordBasedLoginFilter.runAuthentication(PasswordBasedLoginFilter.java:142)at com.atlassian.seraph.filter.PasswordBasedLoginFilter.login(PasswordBasedLoginFilter.java:78)at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:110)at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:77)at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:67)at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:38)at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56)at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43)at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)at com.atlassian.jira.web.filters.johnson.JiraJohnson503Filter.doFilter(JiraJohnson503Filter.java:79)at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394)at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)at com.idalko.jira.plugins.igrid.servicedesk.ServletRequestContextFilter.doFilter(ServletRequestContextFilter.java:23)at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:30)at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:33)at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)at com.atlassian.ratelimiting.internal.filter.RateLimitPreAuthFilter.doFilter(RateLimitPreAuthFilter.java:71)at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56)at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43)at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:31)at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:39)at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:39)at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)at com.atlassian.jira.web.filters.MultipartBoundaryCheckFilter.doFilter(MultipartBoundaryCheckFilter.java:36)at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:61)at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:121)at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:92)at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:543)at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:206)at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:690)at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:615)at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:818)at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1626)at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)at java.lang.Thread.run(Thread.java:748)
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