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Are Insight licenses necessary to manage assets from customers?

Sofia Grunspan

If I add Insight to Jira service management and I need to manage assets from customers, Is it necessary to pay extra licenses? How do I manage licences in Insight?
Thanks

Accepted answers

Dave LIAO

@Sofia Grunspan - licenses are purchased based on the number of users (not customers) in your Jira instance: https://marketplace.atlassian.com/apps/1212137/insight-asset-management?hosting=cloud&tab=pricing

You can manage all the things with Insight - you just need to pay for the seats for the people who are doing the managing.

All comments

Dave LIAO

You can manage all the things with Insight - you just need to pay for the seats for the people who are doing the managing.

Sofia Grunspan

Thanks!

Dave LIAO

My pleasure!

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