Hi everyone,
I would like to know which ticket is commented on directly on my project dashboard?
The goal is to receive less email.
Thanks,
Liza
Hi @[deleted]
The notification bell in the top right will tell you when something has happened on a ticket.
Hope that helps,
Regards, Liam
Hi @Liam Green Liam,
Thanks to you.
Is it possible to make a specific queue for tickets that are awaiting a response from me? This way, support agents have a view of all the tickets that require action on their part.
It certainly is! We use the below JQL:
status in (Open, "Waiting for support") AND resolution = Unresolved AND assignee = currentUser()
You would just need to match it to your 'open' status as some people name them differently.
Thanks @Liam Green
If I understand, "open" corresponds to all the state of the workflow before the state complete?
For example if my workflow consists of the states "estimate", "preparation", "site" and "complete", I must write 3 lines replacing "open" by "estimate", "preparation" and "site"?
status in (estimate, "Waiting for support") AND resolution = Unresolved AND assignee = currentUser()
status in (preparation, "Waiting for support") AND resolution = Unresolved AND assignee = currentUser()
status in (site, "Waiting for support") AND resolution = Unresolved AND assignee = currentUser()
Btw I think I have made a work around. You can create a custom field something like "response status" you can put values in it like "customer waiting for support" and "waiting for customer", add the field on the queue column, put automation rule regarding who comments and change the fields value acordingly.
The Yacine TV App APK is an Android application that allows users to stream live television channels and on-demand content without the need for a subscription or registration.
Yes, Youcine APK New Version 2025 is completely free to download and use. It provides access to an extensive library of movies, TV shows, anime, sports, and more without any subscription costs.
Slots PK is an advanced online casino app where players enjoy betting on a wide variety of games and sports to win real money. Experience secure gameplay, instant rewards, and nonstop entertainment. Join Slots PK now to access thrilling features, seamless betting options, and cash prizes anytime, anywhere on your mobile.
Top Follow is an app where you can get free Instagram followers and likes by completing tasks, inviting new users with your referral code, and mining coins and crystals.
92 star highlights style, elegance, and inspiration. Explore premium ideas, lifestyle trends, and curated collections for a refined modern experience.
Bee TV brings cinema to your screen with HD streaming, a huge content library, and smooth user experience.
You may have recently posted the same thing elsewhere on the community. Update your text, or wait before reposting.
hdstreamz offers free HD movies, live TV, and sports channels. Access international entertainment anytime and enjoy smooth streaming.
https://hdstreamz.watch/
happy mod https://happymod.one/ offers thousands of modded apps and games with unlocked features. Download the latest versions safely and enjoy endless customization.
Anitaku delivers fresh anime episodes, high-quality playback, and effortless browsing, making it perfect for every dedicated anime fan.https://aniitaku.one/
anitaku delivers fresh anime episodes, high-quality playback, and effortless browsing, making it perfect for every dedicated anime fan.https://aniitaku.one/
tekken7apkdownload offers a stable, action-packed mobile experience featuring powerful moves, diverse fighters, and exciting classic game modes.
kukufmmod unlocks premium storytelling with seamless access to original shows and audiobooks, giving listeners an enriched and immersive audio experience.
tiktoklivedownloadhttps://tiktoklivedownload.com/ ensures smooth TikTok live video saving with high-quality downloads made fast and convenient.
tiktoklivedownload tiktoklivedownload ensures smooth TikTok live video saving with high-quality downloads made fast and convenient.
pak super game offers an exciting gaming journey with fast gameplay, interactive challenges, and nonstop fun.
PKR 888 is your gateway to exciting online entertainment, bonuses, fast access, and smooth gameplay designed for users seeking thrill and rewards.
Royal x casino provides a top gaming environment with exciting bonuses, secure payments, and smooth gameplay.
Royal x casino combines fun and security with a wide selection of games and fast, reliable payout systems.
X666 Game delivers thrilling gameplay, fast rounds, smooth controls, and rewarding features. Explore exciting challenges, smart strategies, and nonstop entertainment today.
Managing updates efficiently is important for any digital application, especially when users depend on timely information and a consistent experience. Just as Jira users monitor ticket activity and notifications, Android users can benefit from keeping track of app versions, improvements, and compatibility. For this reason, SportzX APK version information can be useful for understanding recent changes.
It looks like you're new here. Sign in or register to get started.
