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Gantt vue to Service Management

unknown

Hi everyone,

Is it possible to have Gantt Vue (or planning) with Service Management Project?

Or Support center with Software project? I would like to comunnicate with clients about Epic (extern people without Jira accompt).

Thanks,

Liza

vue planning gant.PNG centre support.PNG

Accepted answers

Dave Rosenlund (Trundl)

Hello, @[deleted]. In addition to @Angélica Luz's tip, I would also suggest that you search Atlassian Marketplace for Product = Jira Service Management (formerly known as Jira Service Desk) | Hosting = Cloud | query = "Gantt."

Here is the resulting URL:

https://marketplace.atlassian.com/search?hosting=cloud&product=jira-service-management&query=gantt

Hope this helps,

-dave [ALM Works]

All comments

Angélica Luz

Hello Liza,

Thank you for reaching out to Atlassian Community!

The Roadmap is a feature specifically for Jira Software projects.

Enable the roadmap

The roadmap is where you can create, manage and visualize your team's epics. Roadmaps are useful for planning large pieces of work several months in advance, and planning large groups of stories across different sprints.

With this said, it's not possible to enable it on Service Management projects for users or on the Portal for customers.

The workaround would be to use an add-on and I found some that may help you:

Regards,
Angélica

Dave Rosenlund (Trundl)

https://marketplace.atlassian.com/search?hosting=cloud&product=jira-service-management&query=gantt

Hope this helps,

-dave [ALM Works]

unknown

@Dave Rosenlund _Trundl_

Thank you!

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