Hello how i should setup my custom notification scheme in JSD in order to exclude 'Organization' from mailing list?
Right now, i have several people in organization. If anyone creates a ticket or an agent do various actions - everyone in organization get emails about that.
I want to keep ability for people to view on a Help Portal issues raised by other members of that organization. Meanwhile emails are sent only to 2 people: an assignee and a reporter.
My project's current Notification Scheme looks like this:
