JIRA Server upgrdation

Question

Currently we have JIRA 3.13 server, so we are planning to export that server data and planning to import to new version, can anyone suggest the process.

Advance thanks for support

Tom Lister_fo1j4e · Answer

I have done this once in my past

The workable solution was to go through the intermediate version upgrades as @Nic Brough -Adaptavist- has suggested.

The good news is that you don't have to go through every intermediate version but it's a while since I worked out which ones you need. 3->4 is a significant step. I think 6 was the next one.

We did the migration on an intermediate server set up with instances of the required versions and exported from one to another until we got to the latest. Then exported that back into  new production server. Enables you to keep prod intact until you are happy with the outcome/

Nic Brough -Adaptavist- · Answer

A migration to Cloud would require upgrade from 3.1 to at least 7.6 unless you were happy to accept massive data loss by using CSV only.

Nic Brough -Adaptavist- · Answer

When you say "export and import", there are two things you might mean.

* Take an export to excel of some of your issues and use the CSV importer in a later version of Jira to get the issues into a newer Jira install.
* To take a full xml export of the system and import it into a new empty installation of Jira, one of a newer version.

Both of these have significant problems for upgrading.

* The CSV export/import is significantly incomplete.  You'll only be able to do 1,000 issues at a time, you will lose a lot of the history, some plugins/apps will lose data, and most important, it is issues only.  No configuration data is transferred, you are going to have to manually configure all the projects, and your users will have to rebuild all their filters, dashboards, boards and plugin configuration from scratch.
* XML export and import only has a limited range.  With Jira 1-3 it was the supported and recommended way to upgrade, but from 4 onwards, it began to become unsupported and Atlassian eventually stopped putting much effort into maintaining the code for it.  One consequence of this is that the version compatibility range becomes narrower with time.  If you're going to use this method, then you are going to need to move from 3.13 -> 4.1 -> 4.4 -> 5.0 -> 5.2 -> 6.0 -> 6.1 -> 6.2 -> 6.4 -> 7.0 and I have no idea what version is next as no-one in their right mind does it this way since 6.0

I very strongly recommend that you do NOT do any upgrade this way.  Please follow the advice given the last time you asked about upgrades over at https://community.atlassian.com/t5/Jira-Software-questions/what-is-the-best-process-to-migration-from-3-13-version-to/qaq-p/1515645