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How do I install JIRA

Richard Luciano

I am trying to install JIRA on my hosted Linux Centos 7.9 server. I found a variety of installation instructions but when I tried to run it, JIRA would never start up. I have literally been trying this for weeks and am very frustrated at this point because our projects are being held up.

Do you have any documentation that shows how I can install this on my server either in WHM/CPanel, etc? Why is this software so difficult to install I don't understand it, it makes no sense. It goes against any other software I've loaded on my server.

If you can please give me some direction with how to do this it would be most appreciated, thank you!

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Nic Brough -Adaptavist-

You should be trying to install Jira from the command line, it's far easier than trying to do it through something like cpanel.

First create an empty database for it to use, then, from the command line, download the installer, run it, answer the questions it asks about file locations, and leave it for a few minutes, and you're done.

I did this last week for a customer, took 10 minutes, then another 2-3 to use the ui to run the last bits of the new config.

I think the question has to be "where are you stuck?". I suspect the answer is that you're not using a standard simple install process for it.

Richard Luciano

I did do it from the command line, I did install it with no problem. However, I was unclear where to make the database. Also, I couldn't get JIRA to run no matter what I did. I did install on a different port than 8080, but again, no matter what I did it wouldn't start.

Also, I couldn't get the server to install because I was too apprehensive to screw up anything on my server. There are other sites running on my server so I don't want to risk screwing up the database that runs on the server already.

What confuses me is why I can't just install this under a domain like every other piece of software I've ever installed. Why can't we do that, it makes no sense.

Nic Brough -Adaptavist-

Because it's not a domain service, it's a fully fledged server in its own right.

"Where to make the database" - you'll need to provision a database for it to use somewhere. It has the flexibility to be used on a range of databases, see https://confluence.atlassian.com/adminjiraserver/connecting-jira-applications-to-a-database-938846850.html for the details of how to commission a database for it. (This is generally not complicated - in the one I did the other day, it was "install postgresql as a standard CentOS package, then run the command to create an empty database and a user for Jira to connect as")

"I couldn't get Jira to run" - what goes wrong when you ran "start-jira.sh"? Does that give you an error message? If not, then you should have a running Jira, and if you don't, then you'll want to read the <jira home>/log/atlassian-jira.log file to find out what is not starting up.

Richard Luciano

Oooooh, I think I missed that, typically when a software solution says it runs server site, that just means it runs in your environment/server. I didn't know it was it's own full fledged server, yikes!

Actually, you know what, I'll just go through the documentation and see if I can get this to work. Bare with me.

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