Hell,
I have bee trying to set the approver field by using the custom field ID along with an account ID and have tried user name an it is not working to set the approver during create.
this is the body of my call:
{ "serviceDeskId": "9", "requestTypeId": "115", "requestFieldValues": { "summary": "test from postman", "description": "*Field1:* this field*Field2:* That Field", "customfield_10003": [{"acountId":"5edaab1c3d527a0ac3b2754b"}] }}
customfield_10003 is my approvers field and I have tried with "name" and "accountId" and have been unsuccessful in getting it to set the approver.
any Ideas?
thanks,
-wade