Changes to notifications are not reflected

Question

Hello!
I am making changes in the notification configuration when an incident is created, I have changed the image several times, I have put text and I even restored to the default values but the initial configuration still appears. It is worth clarifying that it is saved and activates the notification.
What I can do?
Thanks a lot.

andreaMartinez · Answer

Yes, all of that was tried and it never worked. Thank you very much for your reply.

Dave LIAO · Answer

@andreaMartinez - hi Andrea! Is this still happening? Have you tried a different browser, incognito mode, clearing your browser's cache...