With no changes to my notification settings I noticed I have stopped receiving emails when mentioned on tickets I am watching. I suspect I'm on the suppression list mentioned in other questions here.
These are the related questions:
- https://community.atlassian.com/t5/Bitbucket-questions/I-stopped-receiving-bitbucket-email-notifications/qaq-p/1088558
- https://community.atlassian.com/t5/Bitbucket-questions/Not-receiving-emails-of-pull-requests/qaq-p/1350499
Could anybody please investigate following email: steve.brewer@agvance.net
Hi @Steve Brewer ,
I checked in our system and there was indeed a hard bounce event for your email, created on 30th November 2020, with the message:
550: 550 5.1.1 Requested action not taken: mailbox unavailable
The hard bounce informs us that the email does not exist and it is then placed in a suppression list, as we no longer try to send to non-existing emails. This could have happened due to a technical issue with your company's mail server.
I went ahead and removed your email from the suppression list.
Please feel free to let me know if things are ok now and if you need anything further.
Kind regards,Theodora
I was able to receive bitbucket notification emails today. Thank you @Theodora Boudale
That's good to hear Steve, thank you for the update and you are very welcome!
Hello. I have the same problem of not getting emails from Confluence and Jira from March 23rd or so. Could you please help me resolve this problem. Thank You!
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