I want to create an option where users can email JIRA their issues which creates a ticket

jeff naughton

I want to create an option where users can email JIRA (I created an email for users to use (ITjiratickets@domain.com) their issues which creates a ticket.  Is there a way this can be done?   I've been trying with no luck, thought maybe the answer lied under removing the notifications  but I'm not having any luck.   Thank you 

Nic Brough -Adaptavist-

Start at https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/