Notifications for sub-tasks

Question

Hi All,

When cloninig a ticket which has several subtasks already asigned to certain users, we would like those users be notified as soon as a new ticket is created by means of cloning the original one. Currently this is not happening.

How this can be achieved.? Please let me know your views and suggestions.

BR,

Prashant.

Prashant Sangappa Shivashimpi · Answer

Dear @Alexander Pappert ,

Happy New Year 2021..!!

Ohh ok, I see. Great. Thank you very much for your time and info on this topic.

BR,

Prashant.

Alexander Pappert · Answer

@Prashant Sangappa Shivashimpi

it is an addon you have to install

https://marketplace.atlassian.com/apps/1215460/automation-for-jira-server?hosting=server&tab=overview

the lite version is free https://marketplace.atlassian.com/apps/1211836/automation-for-jira-server-lite?hosting=server&tab=overview

but you need the linked issue trigger which is only paid version

https://confluence.atlassian.com/automation/getting-the-right-version-993924597.html

Prashant Sangappa Shivashimpi · Answer

Dear Alexander,

Greetings. Thank you very much for your reply.

Just one doubt, so right now this feature is not supported out of the box from JIRA .?

Please confirm. Thanks.

BR,

Prashant.