Auto add resolved tickets to Confluence

Question

A few years ago (More like 10 now) I worked for a company that had their confluence set up so that when a ticket was completed by a tech, the text in that ticket was added to a Confluence doc that was searchable.

I am not seeing that happen here, am I missing something?

Julie d_Antin _Elements__bsgnak · Answer

Thanks for the recommendation @Brant Schroeder

@smacneillIf you want to get an idea of how Elements Copy & Sync adds Jira ticket details to a Confluence page, this post-mortem blog is a good example: https://valiantys.com/en/blog/itsm/postmortems-confluence-copy-and-sync/

I see you're on Cloud however, and this functionality isn't available yet on the cloud version.

Kat Warner · Answer

I remember having a similar set up for release notes around ~2010.

You get something similar by using the Jira filter macro if the text you want to appear is in a specific field.

Brant Schroeder · Answer

Welcome to the community.  By default this is not something that is delivered.  You can use an app like this one to do what you are describing.   https://marketplace.atlassian.com/apps/1211111/elements-copy-sync-clone-jira-issues?hosting=cloud&tab=overview