Email Delivery has failed to these recipients

Question

Hello

I have configured my company support email to forward some emails to a different Jira project. however, the email is not delivered is getting rejected.

Kindly advise.

Daniel Ebers · Answer

Unfortunately, there is pretty less context around your question so here just a guess that this information could apply:
https://confluence.atlassian.com/jirakb/allow-service-desk-to-process-forwarded-email-994316965.html

Edit: for Cloud especially this is relevant as I read:
https://jira.atlassian.com/browse/JSDCLOUD-1924

Is it what you were looking for?

Let us hear from you. Community is happy to assist.

Cheers,
Daniel

Ibrahim Alnuman · Answer

The log shows that auto foreword mail is blocked.

Is there a way to disable them?

Liam Green · Answer

Hi @Ibrahim Alnuman

Welcome to the Community.

Have you checked the log to see why the email has been rejected?  If so, what does this say?

Regards, Liam