Hello,
I don´t know if this topic was already raised somewhere within the community.
We have 4 different portals and in all of them we have to insert the name and the id of the employee that the issue refers to (we have almost 900 employees). This oblige us to consult the respective ID in an internal database before opening the ticket.
Is there anyway to connect our database (or at least any data file type) directly to JIRA to create a dropdown box with the respective data and maintain it automatically updated?
Thanks in advance.
Kind regards
DM