enable software project

angga_n7kny3

hi,

im using jira software 8.13.1

how to enable software feature when create new project, because even i click the software icon its only show up for business

 

Daniel Ebers

Hi angga,

welcome to the Atlassian Community!

Could you please check the following bullet point?

1. Does the account you are trying to create a software project have access to Jira software? (please see here for further information: https://confluence.atlassian.com/adminjiraserver/manage-group-access-to-applications-938847042.html)
2. Is your license valid for Jira Software (please see here: https://confluence.atlassian.com/adminjiraserver/licensing-and-application-access-938846887.html)
3. does your *database*-user have REFERENCES permission on database (just applicable in case you are using MySQL 5.7 or higher as a backend)?
   Please see here for further information: https://confluence.atlassian.com/adminjiraserver/connecting-jira-applications-to-mysql-5-7-966063305.html

Please come back with information on those bullet points. Members of community are then happy to assist.

Cheers,
Daniel