JIRA shows fatal error after moving to a new server

LEM

We moved our JIRA-, Confluence- and Crowd-starter instances to a new server (applications only, DB remainded the same).

We copied all install- and home-folders with the correct users and started the applications. Crowd and Confluence started up with no problems.

But JIRA had this entry in the startup logs and didn't start:

JIRA-Bootstrap FATAL [c.a.jira.startup.JiraStartupLogger] Startup check failed. Jira will be locked.

I found this in the Knowledge base, but the home-directory is still the same /atlassian/application-data/jira as on the previous server.

 

Daniel Ebers

Hi Werner,

the FATAL-error you cites is a generic one - the truth is also in the logs, but somewhere else. Could you please check if you see more errors except from the one you posted - then somebody here might be able to say more.
A relevant info should be in atlassian-jira.log and/or catalina.out

Thanks in advance!
Regards,
Daniel