Re-indexing fails after upgrade from 7.6.6. to 8.5.9
- We are on Data center,
- Service desk and all apps upgraded as per procedure
- While indexing Node is being added to load balancer
- Cache file taken backup and deleted before re-index
Trouble shoot as of now
- Service stopped and restarted
- Apps Safe mode and run the re-index
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After click re-index tab, bellow is immediate message
Sorry, we had some technical problems during your last operation.
Request assistance
Copy the content below and send it to your Jira Administrator
Technical details
Log's referral number: c85dd09f-afd2-40f3-8c8c-366970fae97b
log message like below
11-17 06:32:10,673-0800 http-nio-80-exec-11 ERROR [c.a.j.web.servlet.InternalServerErrorServlet] {errorId=e5f9dc1a-2658-4d69-88a7-ba7638c5abbe, interpretedMsg=, cause=com.google.template.soy.tofu.SoyTofuException: When evaluating "'IndexReIndex!reindex.jspa?atl_token=' + $atlToken + '&indexingStrategy=' + $indexingStrategy": Attempted to coerce undefined value into a string., stacktrace=com.google.template.soy.tofu.SoyTofuException: When evaluating "'IndexReIndex!reindex.jspa?atl_token=' + $atlToken + '&indexingStrategy=' + $indexingStrategy": Attempted to coerce undefined value into a string.
Cause
Referer URL: http://localhost/secure/admin/jira/IndexAdmin.jspa
com.google.template.soy.tofu.SoyTofuException: When evaluating "'IndexReIndex!reindex.jspa?atl_token=' + $atlToken + '&indexingStrategy=' + $indexingStrategy": Attempted to coerce undefined value into a string.
com.google.template.soy.tofu.SoyTofuException: When evaluating "'IndexReIndex!reindex.jspa?atl_token=' + $atlToken + '&indexingStrategy=' + $indexingStrategy": Attempted to coerce undefined value into a string.
at JIRA.Templates.Admin.Index.buttonContainer(confirm-reindex.soy:65) [?:?]
at JIRA.Templates.Admin.Index.confirmReindex(Unknown Source) [?:?]
at com.google.template.soy.tofu.internal.BaseTofu.renderMainHelper(BaseTofu.java:369) [?:?]
at com.google.template.soy.tofu.internal.BaseTofu.renderMain(BaseTofu.java:322) [?:?]
at com.google.template.soy.tofu.internal.BaseTofu.access$100(BaseTofu.java:66) [?:?]
at com.google.template.soy.tofu.internal.BaseTofu$RendererImpl.render(BaseTofu.java:476) [?:?]
at com.atlassian.soy.impl.DefaultSoyManager.render(DefaultSoyManager.java:154) [?:?]
at com.atlassian.soy.impl.DefaultSoyTemplateRenderer.render(DefaultSoyTemplateRenderer.java:45) [?:?]
at com.atlassian.soy.impl.DefaultSoyTemplateRenderer.render(DefaultSoyTemplateRenderer.java:39) [?:?]
at com.atlassian.jira.web.dispatcher.JiraSoyViewDispatcher.render(JiraSoyViewDispatcher.java:48) [classes/:?]
at com.atlassian.jira.web.dispatcher.JiraSoyViewDispatcher.dispatch(JiraSoyViewDispatcher.java:38) [classes/:?]
at com.atlassian.jira.web.dispatcher.JiraWebworkViewDispatcher
please advise ,
