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Can't add the server ID for registering my Jira server

Sebastian Siegert

Hi,

I'm currently trying to register the Jira Software with the Server ID found at System-->System Info. However, the server ID is not being accepted in my account so I can't view the license key. Is there anything I can do differently except from following the steps described in my Atlassian Account?

Regards
Sebastian

Accepted answers

Fazila Ashraf

Hi @Sebastian Siegert

What is the error that you receive?

All comments

Fazila Ashraf

Hi @Sebastian Siegert

What is the error that you receive?

Sebastian Siegert

Invalid Server ID - Please try copying and pasting the Server ID directly from the product.

Sebastian Siegert

Though my server ID looks rather odd. The format doesn't fit. For obvious reasons I can't pass the real ID here but I'll change some letters number so that you can understand what I mean:
7aabcaf2-cbb0-44f9-9d68-3a9afgh6f62a

Fazila Ashraf

Yup, it doesnt look right.. My server id is 4char-4char-4char-4char format.

Are you by chance looking at the build revision?

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