We use Contact Form 7 and all the settings are correct. I tried sending it to a different mail and it works fine. What can be the problem here?
Hi @Nina Nowakowa
Welcome to the Community!
It sounds like your JQL in the queue is only set to show certain things.
Can you take a screenshot of your 'edit queue' screen and I'll see if I can see anything.
Click the ellipsis on the right then edit queue to get to the screen
Thanks for the screenshot. The queue is only showing 'emailed requests' - so it will not show anything coming through the portal.
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