SET SLA for Defects only

Question

How do I set a SLA for defects only in my project?  I have three request types Bugs, new feature and Support.  I  just want to set a time to resolution and time to response for the Bugs issue type.  When I go to the SLA options I can use JQL for all my bug priority type but I can't delete the "all other issue option".  Thanks.

Kian Stack Mumo Systems · Accepted Answer

@larias, don't "Delete" it. What you can do is set the target time to no value instead.  That'll prevent the SLA from triggering if it doesn't meet the JQL conditions listed above.